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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model. The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
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"The whole thing was an excellent introduction to scheduling "
M.H. DeepOcean, Microsoft Project Essentials
"The tutor was excellent, patient and clear "
S.D. Ground Control, Excel Level 3
Are there any aspects of the course which you feel require improvement
"I thought the structure of the course was perfect. I was really impressed by the prepopulated worksheet. No improvements to be made. "
B.T. EGGER, Excel Level 2
"Very friendly and helpful trainer, very knowledgeable. "
D.S. LHP, Excel Level 1 Essentials
Following this training what are you going to do differently
"My general usage of InDesign will be much improved! I'm a much more confident and competent user of the platform now, and feel ready to explore other platforms within the Adobe Creative Cloud suite. "
L.O. Cambrex, Adobe InDesign Level 1
"It has given me the confidence to start a spreadsheet from scratch again rather than copying and amending other peoples. "
J.R. Yorwaste, Excel Level 3
Which part of the course did you find particularly valuable
"All of it because my knowledge of SharePoint was very basic. "
J.F. London Borough of Merton, SharePoint and Teams Overview
"Would definitely recommend "
T.W. Watmos, Outlook Overview and MS Teams for Attendees
Which part of the course did you find particularly valuable
"Section around categorising tasks by importance and urgency "
A.H. Credit Services Association, Time Management
"Another great course from IT Training Solutions! "
A.R. NIHR Clinical Research Network North East and Nort, Adobe Photoshop Level 1
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
"The whole thing was an excellent introduction to scheduling"
M.H. DeepOcean, Microsoft Project Essentials
"The tutor was excellent, patient and clear"
S.D. Ground Control, Excel Level 3
Are there any aspects of the course which you feel require improvement
"I thought the structure of the course was perfect. I was really impressed by the prepopulated worksheet. No improvements to be made."
B.T. EGGER, Excel Level 2
"Very friendly and helpful trainer, very knowledgeable."
D.S. LHP, Excel Level 1 Essentials
Following this training what are you going to do differently
"My general usage of InDesign will be much improved! I'm a much more confident and competent user of the platform now, and feel ready to explore other platforms within the Adobe Creative Cloud suite."
L.O. Cambrex, Adobe InDesign Level 1
"It has given me the confidence to start a spreadsheet from scratch again rather than copying and amending other peoples."
J.R. Yorwaste, Excel Level 3
Which part of the course did you find particularly valuable
"All of it because my knowledge of SharePoint was very basic."
J.F. London Borough of Merton, SharePoint and Teams Overview
"Would definitely recommend"
T.W. Watmos, Outlook Overview and MS Teams for Attendees
Which part of the course did you find particularly valuable
"Section around categorising tasks by importance and urgency"
A.H. Credit Services Association, Time Management
"Another great course from IT Training Solutions!"
A.R. NIHR Clinical Research Network North East and Nort, Adobe Photoshop Level 1
What to expect on your course
Expert trainers
Lunch provided*
Course manual included
Drinks and snacks provided*
Small course sizes
1 delegate per laptop
After course support
Wear what you feel comfortable in*
Pens and paper provided
Questions encouraged!
*May differ when training is held at the client’s site.
Why IT Training Solutions?
25
Over 25 years training experience
42
Over 42 thousand already trained
200
Over 200 courses
100
100% expert trainers
Established in 1992, IT Training Solutions Ltd began life as an on-site computer training company in
response to the business worlds growing demand for flexible, high-quality training at an affordable price.
Today, IT Training Solutions Ltd has grown in size and is one of the leading training providers in the
North East, providing training courses on a large number of IT and personal development subjects.
More information on ITIL in London
We provide ITIL courses in London, our ITIL Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in London, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
London is a modern city with excellent transport links and a variety of museums, parks and attractions. A varied range of career opportunities open up in London every year as the need arises. The financial district of London exerts a large influence worldwide and is known for its diversity.
A number of leading educational institutions are located in and around London including universities based on economics, languages, arts, drama and many other areas. When it comes to learning Itil, short Itil courses are available in London to help you brush up your skills or learn something completely new.
We provide Itil courses both online, at our training venues and at our clients’ venues in London.
Whilst transport links are numerous, we understand that you may need to be trained in a short time frame, thus enabling you to learn what you need easily and hassle-free. For this reason, we offer tutor-led virtual Itil courses via applications such as Zoom or Teams, which means you can benefit from your Itil training wherever you are in London. Don’t worry if you haven’t used these tools before, we will help you get set up so you can fully benefit from your course.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
Over 42 000 delegates have already trained with us
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