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Customer Training Courses

Course

Duration

Public
Cost.

Price per delegate on a public scheduled course.Private courses are also available, please request a quote for prices.All prices +VAT.

Customer Care Course

1 Day

£255

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Dates

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07 Jul Book

Customer Care Dealing with Difficult and Aggressive Behaviour Course

1 Day

£255

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01 Sep in Durham Book

23 Nov in Durham Book

BCS Agile Foundation Certificate Course

2 Days

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Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile Course

1 Day

£275

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30 Apr Book

29 Jul Book

01 Sep in Durham Book

26 Oct in Leeds Book

10 Dec in Durham Book

Presentation Skills Course

This course can be attended online or at a training venue

1 Day

£255

Course
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08 Jun Attend Online Book

17 Aug in Durham Attend Online Book

07 Sep in Leeds Attend Online Book

23 Nov in Durham Attend Online Book

08 Dec in Leeds Attend Online Book

Presentation Skills - Advanced Course

This course can be attended online or at a training venue

1 Day

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PRINCE2 Agile Practitioner Certificate in Agile Project Management Course

3 Days

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Telephone Skills Course

1 Day

£255

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11 Jun Book

03 Sep in Durham Book

12 Nov in Leeds Book

Working as a Product Owner in Agile Teams Course

2 Days

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Working as a Scrum Master in Agile Teams Course

2 Days

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Customer Reviews

Following this training what are you going to do differently "Start using the Crystal platform to write tasks for the team which will be more bespoke than previous "

G.P. NHS Fleet Solutions, Crystal Reports Level 1

Any other comments or recommendations "Rob was an excellent teacher and I have found his course extremely helpful, more so than I originally thought it would be. "

C. NHSBSA, Excel Level 3

Which part of the course did you find particularly valuable "Different ways to communicate with different types of people "

S.L. Profins Ltd, Introduction to Supervisory Management

"The course offers everything it says it does. "

C.R. , Business Writing Skills

Which part of the course did you find particularly valuable "Learning how to use the formula to manipulate data "

P.C. NHS Fleet Solutions, Crystal Reports Level 1

"This course will change the way we format and present data in the department, saving us time and giving us a much better overview of our workload, budgets, and monthly stats. "

G.B. The Labour Party, Excel Level 3

"It was a great introduction to the basics and covered all the essentials. Well paced and delivered clearly and competently. "

D.M. Leeds Yorkshire HA Ltd, OneNote Essentials

Which part of the course did you find particularly valuable "Shortcuts, pivots, filters, links "

H.P. GSK, Excel Level 2

"The trainer took lots of time to answer our individual questions and had lots of good examples for us to practice and work through which really helped put theory into practice. The examples made understanding much easier and meant the course wasn't too content heavy and nice and interactive. "

E.F. Egger, Excel Level 2

Which part of the course did you find particularly valuable "All of it the data part was particularly valuable in understanding how the data is structured and related. The visuals and presentation part was really useful in understanding how to share. Also was really useful to be able to look at our own data. "

E.W. northumbria university, Microsoft Power BI Desktop

"Our trainer was always open to questions and was always clear on explaining the main objectives and tasks to do. Was very easy to follow and we covered all I expected for this level. Brilliant! "

M.S. Nissan, Excel Level 2

"Excellent course, well worth doing. "

A.P. Siemens, Excel Level 2

"Excellent session, thank you "

C.M. , Excel Level 2

"This course has been very valuable and I will take the information and skills to use at work. Would recommend this course to others. "

A.M. PX Group, Business Writing Skills

"Really enjoyable "

B.S. Direct Rail Services, Excel Level 2

What to expect on your course

Expert trainers
Lunch provided*
Course manual included
Drinks and snacks provided*
Small course sizes
1 delegate per laptop
After course support
Wear what you feel comfortable in*
Pens and paper provided
Questions encouraged!
*May differ when training is held at the client’s site.

Why IT Training Solutions?

25
Over 25 years training experience
42
Over 42 thousand already trained
200
Over 200 courses
100
100% expert trainers
Established in 1992, IT Training Solutions Ltd began life as an on-site computer training company in response to the business worlds growing demand for flexible, high-quality training at an affordable price. Today, IT Training Solutions Ltd has grown in size and is one of the leading training providers in the North East, providing training courses on a large number of IT and personal development subjects.

More information on customer

We provide customer courses , our customer Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which customer Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for customer , we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

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Customer training courses are available in , you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

You can choose from over 200 courses
Your course will be delivered by an expert
Over 42 000 delegates have already trained with us

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