Training Course

CompTIA A+ Core 1 (220-1101)

PDF
5 Days
This course can benefit you in two ways. If you intend to pass the CompTIA A+ Core 1 (Exam 220-1101) certification examination, this course can be a significant part of your preparation.

However, certification is not the only key to professional success in the field of IT support. Today's job market demands individuals with demonstrable skills, and the information and activities in this course can help you build your skill set so that you can confidently perform your duties in any entry-level PC support role.

Public Scheduled Course Dates

Prices per delegate. All prices exclude VAT.
12 May - 16 May 2025
Virtual Course
£2795
09 Jun - 13 Jun 2025
Virtual Course
£2795
14 Jul - 18 Jul 2025
Virtual Course
£2795
11 Aug - 15 Aug 2025
Virtual Course
£2795
15 Sep - 19 Sep 2025
Virtual Course
£2795
13 Oct - 17 Oct 2025
Virtual Course
£2795
17 Nov - 21 Nov 2025
Virtual Course
£2795
24 Nov - 28 Nov 2025
Virtual Course
£2795
08 Dec - 12 Dec 2025
Virtual Course
£2795

Private Training

Flexible dates, location and content. All prices exclude VAT.

Course Prerequisites

    • To ensure your success in this course, you should have 12 months of hands-on experience working in a help desk technician, desktop support technician, or field service technician job role.

      Delegates without this experience should consider CompTIA IT Fundamentals, instead.

Course Objectives

    • Install Motherboards and Connectors
    • Install System Devices
    • Troubleshoot PC Hardware
    • Comparing Local Networking Hardware
    • Configure Network Addressing and Internet Connections
    • Support Network Services
    • Summarise Virtualisation and Cloud Concepts
    • Support Mobile Devices
    • Support Print Devices

Course Certification

The exam fee is not included in the course cost.

Target Audience for this Course

    • The course is designed for delegates who have basic computer skills and who are interested in starting or enhancing an IT career. The course is also designed for students who are seeking the CompTIA A+ certification.

Included with this course

    • Comprehensive course materials and exercises

CompTIA A+ Core 1 (220-1101) Course Content

  • The course is a five day, nine lesson, multiple topic course, and includes both theoretical and lab-based tasks working with CompTIA’s virtual workbench.

    Lesson 1: Installing Motherboards and Connectors
    One of the main roles for a CompTIA A+ technician is to install and configure personal computer (PC) hardware. This hands-on part of the job is what draws many people to a career in information technology (IT) support. As an IT professional, you will set up desktop computers and help end users to select a system configuration and peripheral devices that are appropriate to their work. You will often have to connect peripheral devices using the correct cables and connectors and install plug-in adapter cards.
    Topic 1A: Explain Cable Types and connectors
    Topic 1B: Install and Configure Motherboards
    Topic 1C: Explain Legacy Cable Types

    Lesson 2: Installing System Devices
    The market for the system components of a personal computer is a complex one. Processors, memory modules, disk drives, and power supplies are advertised with a bewildering range of technology improvements and performance differentiators.
    As a CompTIA A+ technician, you need to interpret these performance characteristics and understand how processing, storage, and power components contribute to a PC specification that is appropriate for a given usage scenario. You must be able to resolve compatibility issues and be confident about the manual installation and removal procedures for these often expensive and delicate devices.
    Topic 2A: Install and Configure Power Supplies and Cooling
    Topic 2B: Select and Install Storage Devices
    Topic 2C: Install and Configure System Memory
    Topic 2D: Install and Configure CPUs

    Lesson 3: Troubleshooting PC Hardware
    Troubleshooting is a core competency for the role of CompTIA A+ service technician. Whether it is trying to identify a fault in a new build system or assisting a user with a computer that has just stopped working, you will typically be required to demonstrate your troubleshooting skills on each and every day of your job.
    To become an effective troubleshooter, you need a wide range of knowledge, the ability to pay attention to details, and the readiness to be open and flexible in your approach to diagnosing issues. It is also important to learn and apply best practices and a structured methodology to give yourself the best chance of success when diagnosing complex troubleshooting scenarios.
    Along with best practices, you also need to build knowledge of and experience with the common symptoms that affect PC system components and peripheral devices.
    Topic 3A: Apply Troubleshooting Methodology
    Topic 3B: Configure BIOS/UEFI
    Topic 3C: Troubleshoot Power and Disk Issues
    Topic 3D: Troubleshoot System and Display Issues

    Lesson 4: Comparing Local Networking Hardware
    This lesson will help you understand how different types of networks are categorized and how to compare and contrast network cabling, hardware, and wireless standards.
    Topic 4A: Compare Network Types
    Topic 4B: Compare Networking Hardware
    Topic 4C: Explain Network Cable Types
    Topic 4D: Compare Wireless Networking Types

    Lesson 5: Configuring Network Addressing and Internet Connections
    This lesson will help you to compare the technologies that underpin Internet access and to configure the main protocols in the Transport Control Protocol/Internet Protocol (TCP/IP) suite that enable communications over an internetwork.
    Topic 5A: Compare Internet Connection Types
    Topic 5B: Use Basic TCP/IP Concepts
    Topic 5C: Compare Protocols and Ports
    Topic 5D: Compare Network Configuration Concepts

    Lesson 6: Supporting Network Services
    Application protocols implement services such as web browsing, email, and file sharing. As well as computer server roles, modern networks use a variety of Internet security appliances and smart devices. Some networks are integrated with embedded system devices that underpin industrial technologies. While you will not have responsibility for configuring the devices and servers that run these applications, being able to summarise the functions and purposes of server roles will help you to assist other technicians.
    Topic 6A: Summarise Services Provided by Networked Hosts
    Topic 6B: Compare Internet and Embedded Appliances
    Topic 6C: Troubleshoot Networks

    Lesson 7: Summarizing Virtualisation and Cloud Concepts
    The use of virtualisation to run multiple OS and application environments on a single hardware platform has huge impacts on modern computing. Delivering environments for testing and training is made much more straightforward, and there are security and management benefits of provisioning servers and desktops as virtual machines.
    Virtualisation is also the technology underpinning cloud computing. Cloud is one of the most dominant trends in networking and service provision. Many organizations are outsourcing parts of their IT infrastructure, platforms, storage, or services to cloud solutions providers. Virtualisation is at the core of cloud service provider networks. If you can compare and contrast the delivery and service models for cloud, your customers will benefit from your advice and support when deploying cloud resources.
    Topic 7A: Summarise Client-Side Virtualisation
    Topic 7B: Summarise Cloud Concepts

    Lesson 8: Supporting Mobile Devices
    This lesson focuses on mobile devices and how they differ from desktop systems in terms of features, upgrade/repair procedures, and troubleshooting. As a certified CompTIA® A+® technician, you will be expected to configure, maintain, and troubleshoot laptops, smartphones, and tablets. With the proper information and the right skills, you will be ready to support these devices as efficiently as you support their desktop counterparts.
    Topic 8A: Set Up Mobile Devices and Peripherals
    Topic 8B: Configure Mobile Device Apps
    Topic 8C: Install and Configure Laptop Hardware
    Topic 8D: Troubleshoot Mobile Device Issues

    Lesson 9: Supporting Print Devices
    Despite predictions that computers would bring about a paperless office environment, the need to transfer digital information to paper or back again remains strong. As a CompTIA® A+® certified professional, you will often be called upon to set up, configure, and troubleshoot print and scan devices. Having a working knowledge of the many printer technologies and components will help you to support users’ needs in any technical environment.
    Topic 9A: Deploy Printer and Multifunction Devices
    Topic 9B: Replace Print Device Consumables
    Topic 9C: Troubleshoot Print Device Issues

 

Public Scheduled Course Dates

Prices per delegate. All prices exclude VAT.
12 May - 16 May 2025
Virtual Course
£2795
09 Jun - 13 Jun 2025
Virtual Course
£2795
14 Jul - 18 Jul 2025
Virtual Course
£2795
11 Aug - 15 Aug 2025
Virtual Course
£2795
15 Sep - 19 Sep 2025
Virtual Course
£2795
13 Oct - 17 Oct 2025
Virtual Course
£2795
17 Nov - 21 Nov 2025
Virtual Course
£2795
24 Nov - 28 Nov 2025
Virtual Course
£2795
08 Dec - 12 Dec 2025
Virtual Course
£2795

Private Training

Flexible dates, location and content. All prices exclude VAT.
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Course Reviews
"Enjoyable!!"

M.D. Public course, Excel Level 1

Which part of the course did you find particularly valuable "The trainer was willing to help until everyone understood"

H.L. Hoults Ltd, Excel Level 1

"This will help in our reporting so firstly I am going to have a practice with our own data sets and have no doubt we will use Power BI regularly as the reporting is much more impressive and I am sure the visuals will be very well received by budget managers."

Z.B. NHSBSA, Microsoft Power BI Desktop

"Learnt so much it was great."

S.P. Impact International, Excel Level 2

Any other comments or recommendations "Great course. Knowledge is a must."

J.B. Tharsus, Excel Level 2

"Very competent and thorough course"

S.W. Land Digital Agency, Train the Trainer Training Skills for the Workplace

What were the most useful aspects of the course "Job description / person spec templates / what to include "

B.K. Renolit Cramlington Ltd, Interviewing Skills

"Adele made this course easy to follow and we have learned a lot from today's session."

R.H. , Word Advanced Features

 

Public Scheduled Course Dates

Prices per delegate. All prices exclude VAT.
12 May - 16 May 2025
Virtual Course
£2795
09 Jun - 13 Jun 2025
Virtual Course
£2795
14 Jul - 18 Jul 2025
Virtual Course
£2795
11 Aug - 15 Aug 2025
Virtual Course
£2795
15 Sep - 19 Sep 2025
Virtual Course
£2795
13 Oct - 17 Oct 2025
Virtual Course
£2795
17 Nov - 21 Nov 2025
Virtual Course
£2795
24 Nov - 28 Nov 2025
Virtual Course
£2795
08 Dec - 12 Dec 2025
Virtual Course
£2795

Private Training

Flexible dates, location and content. All prices exclude VAT.

 

Please contact us to discuss your CompTIA A+ Core 1 (220-1101) course, we have many solutions available to ensure you receive the best training possible.
Your CompTIA course can be delivered online or in-person.  You can choose your learning path and delivery style.  Learn in-person or online with our virtual classrooms.  Your course can be delivered online, at your office or at one of our training venues, it's your choice. Small course sizes. Course materials included. Flexible CompTIA A+ Core 1 (220-1101) course content. Expert trainers and tried & tested training methods. Many course materials available online using your personal training account.  You can master CompTIA, please contact us to book a place or request a quote for your CompTIA A+ Core 1 (220-1101) course.

General Information

CompTIA is a registered trademark CompTIA A+ Certification 220-901 Training Course available in Newcastle, Durham, Washington, Sunderland, Darlington, Northumberland, Middlesbrough and throughout the North East. CompTIA A+ Training Courses in the North East of England.
IT Training Solutions Ltd
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU
0191 377 8377
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Printed:4/27/2025 4:11:52 PM