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Contact us online or call us on 0191 377 8377

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Telephone Courses in the UK
Telephone Courses
    • Telephone Skills 1 Day,
      £255 +VAT?
      Price per delegate on a public scheduled course. Private courses are also available, please request a quote for prices. All prices +VAT.
      Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints. View Full Course

 


Telephone Reviews
"Very good"

M.B. MGL Group, Telephone Skills

Which part of the course did you find particularly valuable?"The trainer allowed us to ask questions and was able to give me advice on how to handle a particular scenario I struggle with at work"

B.P. TLW Solicitors, Telephone Skills

What were the most useful aspects of the course?"The one to one undivided attention to areas I needed to improve."

M.B. MGL Group, Telephone Skills

What were the most useful aspects of the course?"Dealing with customers"

S.O. SSAIB, Telephone Skills

What to expect on your course
  • Expert trainers
  • Lunch provided*
  • Course manual included
  • Drinks and snacks provided*
  • Small course sizes
  • 1 delegate per laptop
  • After course support
  • Wear what you feel comfortable in*
  • Pens and paper provided
  • Questions encouraged!
  • *May differ when training is held at the client’s site.

 

 

Why IT Training Solutions?
  • 25
    Over 25 years training experience
  • 42
    Over 42 thousand already trained
  • 200
    Over 200 courses
  • 100
    100% expert trainers
  • Established in 1992, IT Training Solutions Ltd began life as an on-site computer training company in response to the business worlds growing demand for flexible, high-quality training at an affordable price. Today, IT Training Solutions Ltd has grown in size and is one of the leading training providers in the North East, providing training courses on a large number of IT and personal development subjects.

More information on Telephone in the UK

We provide Telephone courses in the UK, our Telephone courses can be available as scheduled or private courses , meaning that you can benefit from training that fits your exact requirements. If you are unsure which Telephone courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.


Private courses

Private courses are the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.


Public Scheduled Courses

Scheduled courses are easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for Telephone in the UK, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Contact us

  • Name*:*
  • Organisation:
  • Telephone:
  • Email:*
  • Message*:*
  • Send me a copy of this email
  • Send me course updates from time to time via email

    Your subscription will naturally terminate after your chosen time limit. We will get in touch just before the end so that you can subscribe again if you would like to continue receiving information after that point.

* Required Fields