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Phone Training Courses in Sunderland

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"Very well explained, it was so easy to follow. All excellent, lovely venue. "

M.N. MAN Diesel Turbo UK Ltd, Excel Level 1 Essentials

"All aspects were worthwhile, Everything was well laid out explained. "

L.G. James Jones and Sons Ltd, Excel Level 1 Essentials

"I found it valuable being taken through all the different sections in each module. "

E.M. Newcastle GP Services, Sage Accounts Level 1

What were the most useful aspects of the course "Learning how to cut down notes to make minutes more readable and easy to understand "

R.R. NHS County Durham Darlington Foundation Trus, Minute Taking

"Good allround training "

T.B. Public scheduled course, Excel Level 2

"I thought the course was really helpful and I would fully recommend. "

E.F. Egger, Excel Level 2

Following this training what are you going to do differently "It will save alot of time on my day to day knowing the shortcuts and how excel can help me to work faster "

H.S. Dartmouth Global Trading Co Ltd, Excel Level 1 Essentials

Following this training what are you going to do differently "Will be reviewing how we produce data to make more efficient process for team producing and better output for customer. "

J.I. County Durham Darlington NHS FT, Excel Level 3

"There are lots to take away from this course that I can add to my current job role "

E.W. Rowen Group, Excel Essentials

"Found the course to be exactly what I needed to move forward in my role. Thank you "

J.T. Recipharm, Excel Level 2

"Everything was clear and straight forward "

A.S. Hitachi CMUK, Excel Level 1 Essentials

"Really enjoyed the course and felt I learnt more that I expected "

K.W. James Jones and Sons, Excel Level 1 Essentials

"[The trainer] covered the basics of using Power BI in a really accessible manner which was easy to understand. "

L.C. NOCN Group, Microsoft Power BI Desktop

"This will help in our reporting so firstly I am going to have a practice with our own data sets and have no doubt we will use Power BI regularly as the reporting is much more impressive and I am sure the visuals will be very well received by budget managers. "

Z.B. NHSBSA, Microsoft Power BI Desktop

What other courses would you like to attend "would strongly recommend this to fellow colleagues in my current company "

J.C. Tekmar, Microsoft Project Essentials

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"Very well explained, it was so easy to follow. All excellent, lovely venue."

M.N. MAN Diesel Turbo UK Ltd, Excel Level 1 Essentials

"All aspects were worthwhile, Everything was well laid out explained."

L.G. James Jones and Sons Ltd, Excel Level 1 Essentials

"I found it valuable being taken through all the different sections in each module."

E.M. Newcastle GP Services, Sage Accounts Level 1

What were the most useful aspects of the course "Learning how to cut down notes to make minutes more readable and easy to understand"

R.R. NHS County Durham Darlington Foundation Trus, Minute Taking

"Good allround training"

T.B. Public scheduled course, Excel Level 2

"I thought the course was really helpful and I would fully recommend."

E.F. Egger, Excel Level 2

Following this training what are you going to do differently "It will save alot of time on my day to day knowing the shortcuts and how excel can help me to work faster"

H.S. Dartmouth Global Trading Co Ltd, Excel Level 1 Essentials

Following this training what are you going to do differently "Will be reviewing how we produce data to make more efficient process for team producing and better output for customer."

J.I. County Durham Darlington NHS FT, Excel Level 3

"There are lots to take away from this course that I can add to my current job role"

E.W. Rowen Group, Excel Essentials

"Found the course to be exactly what I needed to move forward in my role. Thank you"

J.T. Recipharm, Excel Level 2

"Everything was clear and straight forward"

A.S. Hitachi CMUK, Excel Level 1 Essentials

"Really enjoyed the course and felt I learnt more that I expected"

K.W. James Jones and Sons, Excel Level 1 Essentials

"[The trainer] covered the basics of using Power BI in a really accessible manner which was easy to understand."

L.C. NOCN Group, Microsoft Power BI Desktop

Z.B. NHSBSA, Microsoft Power BI Desktop

What other courses would you like to attend "would strongly recommend this to fellow colleagues in my current company"

J.C. Tekmar, Microsoft Project Essentials

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
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More information on phone in Sunderland

We provide phone courses in Sunderland, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Sunderland, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Sunderland, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Sunderland

More information on phone in Sunderland

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)