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Phone Training Courses in Darlington

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"Well presented. Kept everyone engaged throughout. "

K.H. Alnwick Medical Group, Coaching and Mentoring

Following this training what are you going to do differently "I can work differently and efficiently "

I.M. , Excel Level 3

"Really enjoyed today, I found all topics very interesting : "

F.R. Cenergist Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

"Really enjoyed the breakdown of seeing our own accounts, double clicks etc. "

M.O. Durham County Council, Google Ads

Following this training what are you going to do differently "Use Excel in different and easier ways "

P.C. CMR UK Ltd, Excel Level 2

"Insert art design, insert picture window, cover page, table layout. Copy paste option reset picture transparency. Background removal. Design water mark page. "

A.A. Merton, Word Essentials

"Great course "

R.B. , Microsoft Teams in Office 365 Essentials

"I felt the course was really excellent and no improvement needed "

S.D. Everyturn, Excel Level 3

"Very friendly and helpful trainer, very knowledgeable. "

D.S. LHP, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "How to deal with responding to clients difficult scenarios "

S.T. TLW Solicitors, Managing Difficult Conversations

"I will be putting the new skills I have learned into practice immediately "

H.S. Durham County Council, Microsoft Power BI Desktop

"Fantastic. Easy to follow. Excellent venue and trainer "

D.G. SPIE UK, Excel Level 1 Essentials

Following this training what are you going to do differently "Build sheets with more quot;depthquot; now I have a better understanding of scope "

L.S. Intermarketing, Excel Level 2

Which part of the course did you find particularly valuable "Learning how to use the formula to manipulate data "

P.C. NHS Fleet Solutions, Crystal Reports Level 1

"Would recommend to anybody interested "

J.D. Spicers, Train the Trainer Training Skills for the Workplace

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"Well presented. Kept everyone engaged throughout."

K.H. Alnwick Medical Group, Coaching and Mentoring

Following this training what are you going to do differently "I can work differently and efficiently"

I.M. , Excel Level 3

"Really enjoyed today, I found all topics very interesting : "

F.R. Cenergist Ltd, Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile

"Really enjoyed the breakdown of seeing our own accounts, double clicks etc."

M.O. Durham County Council, Google Ads

Following this training what are you going to do differently "Use Excel in different and easier ways"

P.C. CMR UK Ltd, Excel Level 2

"Insert art design, insert picture window, cover page, table layout. Copy paste option reset picture transparency. Background removal. Design water mark page."

A.A. Merton, Word Essentials

"Great course"

R.B. , Microsoft Teams in Office 365 Essentials

"I felt the course was really excellent and no improvement needed"

S.D. Everyturn, Excel Level 3

"Very friendly and helpful trainer, very knowledgeable."

D.S. LHP, Excel Level 1 Essentials

Which part of the course did you find particularly valuable "How to deal with responding to clients difficult scenarios "

S.T. TLW Solicitors, Managing Difficult Conversations

"I will be putting the new skills I have learned into practice immediately "

H.S. Durham County Council, Microsoft Power BI Desktop

"Fantastic. Easy to follow. Excellent venue and trainer"

D.G. SPIE UK, Excel Level 1 Essentials

Following this training what are you going to do differently "Build sheets with more quot;depthquot; now I have a better understanding of scope "

L.S. Intermarketing, Excel Level 2

Which part of the course did you find particularly valuable "Learning how to use the formula to manipulate data "

P.C. NHS Fleet Solutions, Crystal Reports Level 1

"Would recommend to anybody interested"

J.D. Spicers, Train the Trainer Training Skills for the Workplace

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of training locations
100% trainer led
Over 30 years experience training

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Access your course materials online via your own personal training account*.

More information on phone in Darlington

We provide phone courses in Darlington, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Darlington, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Darlington, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Darlington

More information on phone in Darlington

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)