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Phone Training Courses in Bishop and Auckland

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
  Public Scheduled Dates:
  Public scheduled prices per delegate. All prices +VAT
  
  Private Courses:
  Please contact us for a quote
  
  View Full Course
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"Brilliant once again. "

M.K. Durham County Council, Excel Level 3

Following this training what are you going to do differently "Focus on training to ensure the tools are there to improve the team. Look at training requirements. "

M.W. Murray Plate Group Ltd, Stepping up to Management

"I found it all valuable, the information [the trainer] gave was informative and very helpful, this course will help me massively in my role at work. I was nervous for doing the Excel course and my knowledge was very basic, but there was no need to be as [the trainer] was so lovely, friendly and professional she explained things so I we understood and checked as we were going if we were all ok. "

J.H. Egger UK, Excel Level 2

"Excellent course well presented. "

N.C. Cembre Ltd, Excel Level 1 Essentials

"I found all aspects of this course valuable. I am looking forward to adding formulas to my spreadsheets and creating graphs for reporting purposes. "

L.M. , Excel Level 2

"Enjoyed the course "

S.M. Stockton On Tees Borough Council, Presentation Skills

Which part of the course did you find particularly valuable "The tips given throughout the session are really useful "

M.R. XPS Pensions Group, Train the Trainer Training Skills for the Workplace

Any other comments or recommendations "Great course. Knowledge is a must. "

J.B. Tharsus, Excel Level 2

Following this training what are you going to do differently "take less time to do everything on excel "

S.A. ASW Assurance, Excel Level 2

"Very well explained, it was so easy to follow. All excellent, lovely venue. "

M.N. MAN Diesel Turbo UK Ltd, Excel Level 1 Essentials

"I learnt a lot more than I thought I would during the course, and Adele was able to explain some functions that I have used before, but didn't fully understand, which will benefit me in applying to more of my work. "

S.R. , Excel Level 3

"It was excellent "

J.B. Tyne and Wear Pension Fund, PowerPoint Essentials

"Il was a good pace and well explained "

S.H. Macmillan Cancer Support, Microsoft Power BI Desktop

"Excellent training "

S. Nissan, Excel Level 2

"Really enjoyed the breakdown of seeing our own accounts, double clicks etc. "

M.O. Durham County Council, Google Ads

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"Brilliant once again."

M.K. Durham County Council, Excel Level 3

Following this training what are you going to do differently "Focus on training to ensure the tools are there to improve the team. Look at training requirements."

M.W. Murray Plate Group Ltd, Stepping up to Management

J.H. Egger UK, Excel Level 2

"Excellent course well presented."

N.C. Cembre Ltd, Excel Level 1 Essentials

"I found all aspects of this course valuable. I am looking forward to adding formulas to my spreadsheets and creating graphs for reporting purposes."

L.M. , Excel Level 2

"Enjoyed the course"

S.M. Stockton On Tees Borough Council, Presentation Skills

Which part of the course did you find particularly valuable "The tips given throughout the session are really useful"

M.R. XPS Pensions Group, Train the Trainer Training Skills for the Workplace

Any other comments or recommendations "Great course. Knowledge is a must."

J.B. Tharsus, Excel Level 2

Following this training what are you going to do differently "take less time to do everything on excel"

S.A. ASW Assurance, Excel Level 2

"Very well explained, it was so easy to follow. All excellent, lovely venue."

M.N. MAN Diesel Turbo UK Ltd, Excel Level 1 Essentials

S.R. , Excel Level 3

"It was excellent"

J.B. Tyne and Wear Pension Fund, PowerPoint Essentials

"Il was a good pace and well explained"

S.H. Macmillan Cancer Support, Microsoft Power BI Desktop

"Excellent training"

S. Nissan, Excel Level 2

"Really enjoyed the breakdown of seeing our own accounts, double clicks etc."

M.O. Durham County Council, Google Ads

Why IT Training Solutions?

Friendly, knowledgeable trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
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More information on phone in Bishop auckland

We provide phone courses in Bishop auckland, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in Bishop auckland, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in Bishop and Auckland, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in Bishop and Auckland

More information on phone in Bishop auckland

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)