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Overview:
The AgilePgM® training course is aimed at aspiring and practicing programme managers and team members wishing to adopt a disciplined, flexible and collaborative approach to the management of large-scale business transformation activities (programmes).
Developed by the Agile Business Consortium (formally DSDM Consortium), the new certification provides the ability to deliver Agile Programmes in organizations requiring standards, rigour and visibility around Programme Management, while at the same time enabling the fast pace, change and empowerment provided by Agile.
AgilePgM® provides programme managers with a disciplined but flexible agile approach to the management of transformational organizational change, allowing for iterative and incremental delivery of outputs and benefits.
AgilePgM® teaches you a disciplined but flexible agile approach to the management of organizational change – enabling you to play a crucial role in ensuring a programme captures its vision.
The governance model, contained within the guidance, ensures a programme will capture its vision, whilst empowering teams to work without undue interference. Built on firm foundations, the programme can evolve and react to business change in our increasingly dynamic world.
Overview:
This course has been updated to version 2.0 of the Agile Project Management Handbook.
This five-day accredited course provides participants with a thorough grounding in the DSDM Agile Project Management framework. It is comprised of a Foundation-level introduction to the framework, and an in-depth Practitioner-level examination of how a project manager applies the framework.
Presented by skilled lecturers with extensive experience in the practical application of project management, the course includes examination coaching and practice using sample questions.
This course does not cover the Scrum Framework.
Delegates should be prepared to set aside time to revise for the Foundation and Practitioner exams, in the evenings after the course lecture finishes. This includes studying the course Handbook, and working through sample exam questions.
Overview:
This entry-level course provides a comprehensive overview of project management that focuses on applying the core principles to make better decisions, understand consequences and generate success. Relevant for any project in any area of business, the course covers the pragmatic skills and techniques necessary for effective project delivery.
As more and more business critical initiatives are being planned and executed as projects, it is essential that organisations are fully equipped with the skills, tools, working practices, processes and mind-sets such that projects can be clearly defined, realistically planned and effectively managed.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
Effective project management skills are becoming increasingly important. Organisations need good project managers, at all levels, to successfully deliver the change projects that will enable the business to adapt, grow and achieve its strategic objectives. The Association of Project Management APMP qualification allows delegates to demonstrate their knowledge of the various elements of project management and how projects fit into the strategic and commercial environment. APMP is recognised at IP
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates learn how to effectively handle conflict in a way that minimises stress and relieves tension.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This 2 day course is designed to equip delegates with the knowledge and practical skills to either implement or enhance an existing Quality Management System (QMS). Discover the actions, tools and techniques required to implement or improve a QMS including procedural and process information.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
Build the practical skills and knowledge you need to develop or enhance an Environmental Management System (EMS) with this training course. Discover the actions, tools and techniques required to implement or improve an inherited EMS, including procedural and process information.
Overview:
This course is designed for supervisors and first line managers who are new to their roles.
This course aims to introduce supervisors and first line managers to their new roles, developing particular awareness and skills in the areas of leadership style, motivation and delegation.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.
Between each workshop delegates will be given work assignments to reinforce and embed the skills learned at each workshop. Recognising the busy nature of the delegates role, the design of these assignments will be thought provoking and practical rather than time consuming.
Each module comes with its own set of support notes for delegates to put into a ring-binder, which then builds up into a comprehensive management reference book.
This highly interactive and practical programme will give delegates an opportunity to learn more about themselves and the different working styles of others to increase individual and team effectiveness. They will be working as individuals, in pairs or small groups, engaging with each other to explore the different approaches. Building a team successfully requires awareness and understanding of the needs for a balanced team. This programme has been designed to give delegates both insight and time to explore their personal preferences, highlighting the benefits of getting the correct balance between both managing the task and leading the team.
CLARITY 4D PROFILES
As an optional extra, each delegate will receive either an 11 page Clarity4D Personal Profile or a 20 page Team Profile (recommended). The Profile provides delegates with information on their personality type as an aid to understand more about self and others, which can then be used to identify strategies for enhancing interpersonal relationships and improving communications within the team.
The Profile includes sections on: Personal style and interacting with others Personal strengths and areas of hidden potential Value to the Team Effective Communication
The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development coaching tool.
Overview:
Mastering Microsoft Copilot for Microsoft 365 Readiness, Deployment and Management for IT Professionals- Hands on
This 3 day course is for IT professionals deploying or considering Microsoft Copilot for Microsoft 365 Readiness for deployments. The course provides detailed information on Microsoft 365 Architecture, requirements and deployment steps and provides a 'hands on' learning experience using a series of compelling labs to compound learning.
This course also provides detailed guidance for discovering, protecting and preventing sensitive data overexposure with Microsoft Copilot for Microsoft 365.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This five-day course provides delegates with a thorough understanding of the PRINCE2 Agile® guidance. During the course we introduce the PRINCE2 methodology and concepts of common agile ways of working, discuss the purpose and context for blending PRINCE2 and the agile way of working, evaluate the focus areas to a project in an agile context, fix and flex the six aspects of a project in an agile context, and be able to apply or tailor the PRINCE2 for a project in an agile context.
All relevant course materials are provided, including the official publication PRINCE2 Agile.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This two day project management course covers the theory of managing a project. Anyone who needs to plan projects as a core or significant part of their job will benefit from attending.
An essential ingredient of a successful project is the effective utilisation of the project resources over time. This two day course provides a structured approach to project planning, highlighting the concepts and techniques in a progressive series of steps to enable the delegates to produce realistic and achievable plans.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This course is aimed at people getting started in managing projects, this interactive, virtual course will give you the key processes and basic techniques of project management with the opportunity to apply your learning to your own projects.
Overview:
Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Delegates will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
All of us, no matter how successful in our fields, will face adversity at some point in our careers. When the pressure is on, the difference between thriving or not is resilience.
This practical course will give you the tools and knowledge to live and work with less stress by developing your skills in dealing with frustration, anxiety and pressure in positive ways.
Overview:
Time can only be used once. This course teaches delegates how to manage time effectively. It helps delegates keep priorities in focus and avoid time wasting. The course is interactive and includes a high level of delegate participation.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
Good customer care depends on the attitudes and skills of each individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer's perspective and to get an understanding of the best way to approach individual customers.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This interactive course enhances interview skills by providing an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and following up. This includes a high level of delegate participation.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This PRINCE2 Foundation course provides a definitive overview of the latest version of PRINCE2, the 6th Edition. We cover its four integrated components – the principles, themes, processes and project environment. We also look at management roles required in a PRINCE2 project and what management products must be created to ensure the project is delivered in a coordinated, consistent and transparent manner.
We help you to not only know PRINCE2, but also apply and tailor it for your projects. The Foundation course has been designed by award-winning instructional designers to ensure that it provides an interactive and engaging introduction to PRINCE2. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
Overview:
According to PeopleCert, PRINCE2 is “the world’s most practised and recognised project management method and provides the essentials for managing any project of any size or complexity.”.
On this highly engaging and interactive course you’ll be introduced to the five connected elements of PRINCE2 - project context, practices, processes, principles with people at its centre. Reflecting the changing face of project management, this new version of PRINCE2 includes essential concepts such as sustainability, data management, commercial management and most importantly people management.
The 5-day course is divided into a 3-day Foundation event and 2-day Practitioner. We help you to not only know PRINCE2, but also apply and tailor it for your projects. Our experienced PRINCE2 experts explain the method through a wide range of individual and group exercises, case-study application, learning games and practice exam questions.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
Overview:
This course takes up where the PRINCE2 Foundation course ends and prepares the delegates for the PRINCE2 Practitioner examination, or the re-qualification examination. The primary objective of this course is to prepare delegates for the Practitioner examination.
Overview:
The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.
Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.
Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.
Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.
The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.
Overview:
Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
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"Very good training made a potentially monotonous topic very engaging and easy to follow "
D.V. , Excel Level 2
Following this training what are you going to do differently
"It will speed up my work with spreadsheets "
A.R. S Sheard Son Limited, Excel Level 3
"Excellent training course! "
F.W. Nissan, Microsoft Project Essentials
"Went away with a good understanding of the software as I have never used it before "
T.O. Cyclife Groupe EDF, Microsoft Project Essentials
"Enjoyable!! "
M.D. Public course, Excel Level 1 Essentials
"would definitely recommend "
L.H. Hitachi, Excel Level 1 Essentials
"For me, this was one of the best training courses I have attended, in my whole career. It was pitched at exactly the right level and covered all of the things I need to know to get me up and running with Power BI. The trainer was excellent. I'll be recommending this course to other BI colleagues. "
P.M. NHS North Tyneside CCG, Microsoft Power BI Desktop
Are there any aspects of the course which you feel require improvement
"There are no aspects of the course that require improving. "
J.B. , Word Advanced Features
"Very enjoyable. The style and content was on point "
T.B. Van Leeuwen, Negotiating and Influencing Skills
Any other comments or recommendations
"Rob was an excellent teacher and I have found his course extremely helpful, more so than I originally thought it would be. "
C. NHSBSA, Excel Level 3
Following this training what are you going to do differently
"Communicate better with internal and external parties "
J.R. Galliford Try, Assertiveness Skills
"I know how to do formula's now so that's really going to help me day to day. I also know lots of short cuts now too. "
L.D. , Excel Level 1 Essentials
"Thought provoking, extremely interesting "
R.C. Alnwick Medical Group, Coaching and Mentoring
"Really enjoyed the training and the session "
S.T. Innogy Business Services, Microsoft Project Essentials
"Fantastic course. Could be boring material but the teacher makes it fun and interactive and is enthusiastic about the subject matter "
C.C. Martell Real Estate, Excel Level 2
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
We provide management courses in Newcastle, our management Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which management Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for management in Newcastle, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Newcastle-Upon-Tyne, most commonly referred to as Newcastle, is the largest city in North East England and is situated in the county of Tyne-and-Wear. Newcastle is a culturally-rich city with deep roots in industry and enterprise, which leads to a diverse need for Management training. Professional Management courses are available throughout Newcastle as classroom-based and online virtual courses. Our principal training venue in Newcastle can be found in Clavering Place, which is only a few minutes' walk from Newcastle's Central Railway Station, Metro and major bus-links, as well as being within easy access of a host of on-street and public car parks.
However, with so many working remotely, we understand that a lot of people would prefer not to travel for training, therefore, we also provide tutor-led virtual Management courses. These courses can be attended from anywhere as they take place online using software such a Teams or Zoom. Don’t worry if you haven’t used these before, we walk you through the steps so that you’re ready and relaxed on the day. The choice is yours, for your Management training in Newcastle, you can choose to attend at our Newcastle venue or from the comfort of your own home, or anywhere else.
You can contact us on 0191 377 8377 to discuss your Management training in Newcastle, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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