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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
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Following this training what are you going to do differently
"Build sheets with more quot;depthquot; now I have a better understanding of scope "
L.S. Intermarketing, Excel Level 2
"Very good training made a potentially monotonous topic very engaging and easy to follow "
D.V. , Excel Level 2
Which part of the course did you find particularly valuable
"Learning how to set up various working calendars to interlink with a project and creating visuals for reporting on the project. "
F.W. Nissan, Microsoft Project Essentials
Which part of the course did you find particularly valuable
"Teaching and learning cycle "
E.O. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace
"I enjoyed the overview and module training. As an introductory course, it gave me a good understanding of the package. "
M.R. Teesworks, Visio Essentials
Following this training what are you going to do differently
"Create more accurate project plans. "
M.C. Taylormade Timber, Microsoft Project Essentials
"I found the whole course very interesting and informative. I will take a completely different approach to meetings in the future. "
S. HMP Isle of Wight, Minute Taking
What were the most useful aspects of the course
"Set up and reporting "
C.W. Sunderland City Council, Microsoft Project Essentials
Following this training what are you going to do differently
"It will make using Excel a lot quicker "
H.B. ENGIE Fabricom, Excel Level 1 Essentials
"Excellent course "
R.D. Sintons Law, Adobe Photoshop Level 1
Following this training what are you going to do differently
"I am going to spend more time on preparation and practice "
B.J. Greencore Group, Train the Trainer Training Skills for the Workplace
"This will help in our reporting so firstly I am going to have a practice with our own data sets and have no doubt we will use Power BI regularly as the reporting is much more impressive and I am sure the visuals will be very well received by budget managers. "
Z.B. NHSBSA, Microsoft Power BI Desktop
"Learnt so much it was great. "
S.P. Impact International, Excel Level 2
"I found all aspects of the course valuable as I learned something from each section. "
D.H. , Excel Level 2
Following this training what are you going to do differently
"PRIME TIME = book time in with myself to concentrate "
H.Y. British Engines UK Ltd, Time Management
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
Following this training what are you going to do differently
"Build sheets with more quot;depthquot; now I have a better understanding of scope "
L.S. Intermarketing, Excel Level 2
"Very good training made a potentially monotonous topic very engaging and easy to follow"
D.V. , Excel Level 2
Which part of the course did you find particularly valuable
"Learning how to set up various working calendars to interlink with a project and creating visuals for reporting on the project."
F.W. Nissan, Microsoft Project Essentials
Which part of the course did you find particularly valuable
"Teaching and learning cycle"
E.O. Thermo Fisher Scientific, Train the Trainer Training Skills for the Workplace
"I enjoyed the overview and module training. As an introductory course, it gave me a good understanding of the package."
M.R. Teesworks, Visio Essentials
Following this training what are you going to do differently
"Create more accurate project plans."
M.C. Taylormade Timber, Microsoft Project Essentials
"I found the whole course very interesting and informative. I will take a completely different approach to meetings in the future."
S. HMP Isle of Wight, Minute Taking
What were the most useful aspects of the course
"Set up and reporting "
C.W. Sunderland City Council, Microsoft Project Essentials
Following this training what are you going to do differently
"It will make using Excel a lot quicker"
H.B. ENGIE Fabricom, Excel Level 1 Essentials
"Excellent course"
R.D. Sintons Law, Adobe Photoshop Level 1
Following this training what are you going to do differently
"I am going to spend more time on preparation and practice"
B.J. Greencore Group, Train the Trainer Training Skills for the Workplace
"This will help in our reporting so firstly I am going to have a practice with our own data sets and have no doubt we will use Power BI regularly as the reporting is much more impressive and I am sure the visuals will be very well received by budget managers."
Z.B. NHSBSA, Microsoft Power BI Desktop
"Learnt so much it was great."
S.P. Impact International, Excel Level 2
"I found all aspects of the course valuable as I learned something from each section."
D.H. , Excel Level 2
Following this training what are you going to do differently
"PRIME TIME = book time in with myself to concentrate"
H.Y. British Engines UK Ltd, Time Management
Why IT Training Solutions?
Friendly,
knowledgeable
trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of
training locations
100% trainer led
Over 30 years experience training
Your Course Portal
Access your course materials online via your own personal training account*.
We provide ITIL courses in Newcastle, our ITIL Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in Newcastle, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Newcastle-Upon-Tyne, most commonly referred to as Newcastle, is the largest city in North East England and is situated in the county of Tyne-and-Wear. Newcastle is a culturally-rich city with deep roots in industry and enterprise, which leads to a diverse need for Itil training. Professional Itil courses are available throughout Newcastle as classroom-based and online virtual courses. Our principal training venue in Newcastle can be found in Clavering Place, which is only a few minutes' walk from Newcastle's Central Railway Station, Metro and major bus-links, as well as being within easy access of a host of on-street and public car parks.
However, with so many working remotely, we understand that a lot of people would prefer not to travel for training, therefore, we also provide tutor-led virtual Itil courses. These courses can be attended from anywhere as they take place online using software such a Teams or Zoom. Don’t worry if you haven’t used these before, we walk you through the steps so that you’re ready and relaxed on the day. The choice is yours, for your Itil training in Newcastle, you can choose to attend at our Newcastle venue or from the comfort of your own home, or anywhere else.
You can contact us on 0191 377 8377 to discuss your Itil training in Newcastle, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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