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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
Public Scheduled Dates:
Public scheduled prices per delegate. All prices +VAT
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"Our trainer was always open to questions and was always clear on explaining the main objectives and tasks to do. Was very easy to follow and we covered all I expected for this level. Brilliant! "
M.S. Nissan, Excel Level 2
Which part of the course did you find particularly valuable
"Data validation plus numerous other aspects "
A.T. Hyperdrive Innovation Ltd, Excel Level 3
"A lot of detail to take on board but interesting nonetheless. "
A.P. James Jones and Sons Ltd, Excel Level 2
"This will help me within my current role, and help me develop my own spreadsheets "
D.B. NHS South Tyneside and Sunderland, Excel Level 1 Essentials
Which part of the course did you find particularly valuable
"Knowledge on different scenarios. Knowledge from the trainer. Ability to be more confident at work. "
Which part of the course did you find particularly valuable
"Understanding the context I just do things and work out how it works but now understand how why they do what they do "
L. Bloom Procurement, Microsoft Teams in Office 365 Essentials
Following this training what are you going to do differently
"I will be able to apply the knowledge of things I learnt during the training. "
M.A. Watmos, Microsoft Office 365 Overview
"Enjoyed the course "
S.M. Stockton On Tees Borough Council, Presentation Skills
"Excellent training, excellent facilities "
A. , Computers for Beginners and Getting Started with MS Office
"This course will help me produce information more quickly and efficiently "
W.D. James Jones Sons Ltd, Excel Level 2
"Great course thank you! "
H.T. HKA, Excel Level 3
What is your assessment of the trainer overall
"Trainer is very involved, enthusiastic and knows her content well "
J.M. Welwyn Components Ltd, Stepping up to Management
"Fantastic course. Could be boring material but the teacher makes it fun and interactive and is enthusiastic about the subject matter "
C.C. Martell Real Estate, Excel Level 2
"All course content very informative and easy to follow. Full of handy information "
C. , Excel Level 2
Any other comments or recommendations
"Very clear and informative "
R.S. William Smith Group, Excel Level 2
Virtual Training: What is it?
Watch the video:
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
"Our trainer was always open to questions and was always clear on explaining the main objectives and tasks to do. Was very easy to follow and we covered all I expected for this level. Brilliant!"
M.S. Nissan, Excel Level 2
Which part of the course did you find particularly valuable
"Data validation plus numerous other aspects "
A.T. Hyperdrive Innovation Ltd, Excel Level 3
"A lot of detail to take on board but interesting nonetheless."
A.P. James Jones and Sons Ltd, Excel Level 2
"This will help me within my current role, and help me develop my own spreadsheets"
D.B. NHS South Tyneside and Sunderland, Excel Level 1 Essentials
Which part of the course did you find particularly valuable
"Knowledge on different scenarios. Knowledge from the trainer. Ability to be more confident at work."
Which part of the course did you find particularly valuable
"Understanding the context I just do things and work out how it works but now understand how why they do what they do"
L. Bloom Procurement, Microsoft Teams in Office 365 Essentials
Following this training what are you going to do differently
"I will be able to apply the knowledge of things I learnt during the training."
M.A. Watmos, Microsoft Office 365 Overview
"Enjoyed the course"
S.M. Stockton On Tees Borough Council, Presentation Skills
"Excellent training, excellent facilities"
A. , Computers for Beginners and Getting Started with MS Office
"This course will help me produce information more quickly and efficiently"
W.D. James Jones Sons Ltd, Excel Level 2
"Great course thank you!"
H.T. HKA, Excel Level 3
What is your assessment of the trainer overall
"Trainer is very involved, enthusiastic and knows her content well "
J.M. Welwyn Components Ltd, Stepping up to Management
"Fantastic course. Could be boring material but the teacher makes it fun and interactive and is enthusiastic about the subject matter"
C.C. Martell Real Estate, Excel Level 2
"All course content very informative and easy to follow. Full of handy information"
C. , Excel Level 2
Any other comments or recommendations
"Very clear and informative"
R.S. William Smith Group, Excel Level 2
Why IT Training Solutions?
Friendly,
knowledgeable
trainers
Adaptable, flexible training solutions: we work along with you to find training which fits your requirements
Small class sizes
Choice of
training locations
100% trainer led
Over 30 years experience training
Your Course Portal
Access your course materials online via your own personal training account*.
We provide ITIL courses in Leeds, our ITIL Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in Leeds, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Leeds is set in the beautiful Yorkshire countryside and is the financial, cultural and commercial heart of West Yorkshire, having become the largest city in the Yorkshire and Humber region. As a city, Leeds has seen a remarkable growth rate for private-sector jobs and therefore has a great demand for IT and personal development skills. Flexible Itil training courses have been in high demand in and around Leeds as many organisations expand and diversify throughout the region. In response to this demand for Itil training, we have developed online and classroom Itil training courses which are now available in Leeds. Both online and classroom Itil courses contain the same content.
You can contact us on 0191 377 8377 to discuss your Itil training in Leeds, or use our online service to contact us.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
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