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Overview:
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model. The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
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Please note if you delete your cookies, your favourites will disappear.
Following this training what are you going to do differently
"Going to implement them into my work now I have a better understanding "
S.R. Yorwaste, Excel Advanced Macros
"Absolutely loved this course, I've been working with PowerBI for a couple of months, so great to have a better understanding of the power of the app and all it has to offer. "
A.F. PX Limited, Microsoft Power BI Desktop
"I found all of the course valuable as what I learned was all information I didn't know before. "
D.S. , Word Advanced Features
"I know how to do formula's now so that's really going to help me day to day. I also know lots of short cuts now too. "
L.D. , Excel Level 1 Essentials
Any other comments or recommendations
"Thank you so much, really enjoyed my two days : "
H.S. Department for International Trade, Adobe In Design Level 1
"The whole course was a good refresher of previous skills "
T.T. Marelli, Excel Level 3
"Excellent, thorough, thought provoking, interesting "
T.B. Alnwick Medical Group, Coaching and Mentoring
Following this training what are you going to do differently
"Feel more comfortable using Excel at work "
"I found all aspects of the course valuable as I learned something from each section. "
D.H. , Excel Level 2
"Excellent session "
M.C. South Tyneside Council, Excel Level 2
Following this training what are you going to do differently
"A definite will be using the insert function tool using keyboard shortcuts regular till become 2nd nature hopefully ?? "
S.T. UPM Raflatac, Excel Level 2
"Very easy to follow and great to do from home "
C.W. South Tyneside Council, Excel Level 3
"[The trainer] was fantastic throughout the day and made me feel at ease as I was a little nervous. "
M.D. Public course, Excel Level 1 Essentials
"Covered things that were really suited to me. "
K.F. Cleveland Bridge, Adobe Photoshop Level 1
Which part of the course did you find particularly valuable
"The practical approach of trying every aspect whether I had already done it before or I was trying it for the first time. It was a safe space to make mistakes and a very encouraging environment. "
Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.
Following this training what are you going to do differently
"Going to implement them into my work now I have a better understanding"
S.R. Yorwaste, Excel Advanced Macros
"Absolutely loved this course, I've been working with PowerBI for a couple of months, so great to have a better understanding of the power of the app and all it has to offer."
A.F. PX Limited, Microsoft Power BI Desktop
"I found all of the course valuable as what I learned was all information I didn't know before."
D.S. , Word Advanced Features
"I know how to do formula's now so that's really going to help me day to day. I also know lots of short cuts now too."
L.D. , Excel Level 1 Essentials
Any other comments or recommendations
"Thank you so much, really enjoyed my two days :"
H.S. Department for International Trade, Adobe In Design Level 1
"The whole course was a good refresher of previous skills"
T.T. Marelli, Excel Level 3
"Excellent, thorough, thought provoking, interesting"
T.B. Alnwick Medical Group, Coaching and Mentoring
Following this training what are you going to do differently
"Feel more comfortable using Excel at work"
"I found all aspects of the course valuable as I learned something from each section."
D.H. , Excel Level 2
"Excellent session "
M.C. South Tyneside Council, Excel Level 2
Following this training what are you going to do differently
"A definite will be using the insert function tool using keyboard shortcuts regular till become 2nd nature hopefully ??"
S.T. UPM Raflatac, Excel Level 2
"Very easy to follow and great to do from home"
C.W. South Tyneside Council, Excel Level 3
"[The trainer] was fantastic throughout the day and made me feel at ease as I was a little nervous."
M.D. Public course, Excel Level 1 Essentials
"Covered things that were really suited to me."
K.F. Cleveland Bridge, Adobe Photoshop Level 1
Which part of the course did you find particularly valuable
"The practical approach of trying every aspect whether I had already done it before or I was trying it for the first time. It was a safe space to make mistakes and a very encouraging environment. "
*May differ when training is held at the client’s site.
Why IT Training Solutions?
25
Over 25 years training experience
42
Over 42 thousand already trained
200
Over 200 courses
100
100% expert trainers
Established in 1992, IT Training Solutions Ltd began life as an on-site computer training company in
response to the business worlds growing demand for flexible, high-quality training at an affordable price.
Today, IT Training Solutions Ltd has grown in size and is one of the leading training providers in the
North East, providing training courses on a large number of IT and personal development subjects.
More information on ITIL in Durham
We provide ITIL courses in Durham, our ITIL Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which ITIL Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.
If a public scheduled course is not available for ITIL in Durham, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.
Itil training courses are available in in Durham, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.
Contact us online or call 0191 377 8377(Mon-Fri, 9am-5pm)
Over 42 000 delegates have already trained with us
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