Customer Service and Sales Courses

Course Duration Public
Cost.
Price per delegate on a public scheduled course.Private courses are also available, please request a quote for prices.All prices +VAT.
Assertiveness Skills Course 1 Day £255 Course
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Business Writing Skills Course 1 Day £255 Course
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Chairing a Meeting Course 0.5 Days Please request a quote View
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Conflict Management Course 1 Day £255 Course
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Customer Care Course 1 Day Please request a quote View
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Customer Care Dealing with Difficult and Aggressive Behaviour Course 1 Day £255 Course
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Developing Selling Skills and Awareness in Non-Selling Roles Course 1 Day Please request a quote View
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Food Labelling and Legislation Course 1 Day Please request a quote View
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Leadership and Management Development Programme Course 15 Days Please request a quote View
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Motivating Employees Course 1 Day Please request a quote View
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Presentation Skills Course
This course can be attended online or at a training venue
1 Day £255 Course
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Presentation Skills - Advanced Course
This course can be attended online or at a training venue
1 Day Please request a quote View
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Telephone Skills Course 1 Day £255 Course
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Time Management Course 1 Day £255 Course
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Reviews
"Trainer was very knowledgeable "

D.M. CMR UK Ltd, Excel Analysing and Presenting Data with Dashboards and Pivot Tables

"I'm very pleased I went on this course I have learnt a lot and I'm sure I will be more efficient in my role as a result. The tips I learnt will save me a lot of time at work. "

D.S. Joseph Rowntree Foundation, Outlook Essentials

Following this training what are you going to do differently "Communicate better with internal and external parties "

J.R. Galliford Try, Assertiveness Skills

"Four steps to effective instruction is very useful "

B.J. Greencore Group, Train the Trainer

"Well presented. Kept everyone engaged throughout. "

K.H. Alnwick Medical Group, Coaching and Mentoring

"[The trainer] was very knowledgeable, engaging and approachable. The course was very well put together, the content was suitable for someone with little VBASIC knowledge "

L.W. CPI, VBA Essentials using Excel

"Thought provoking, extremely interesting "

R.C. Alnwick Medical Group, Coaching and Mentoring

Which part of the course did you find particularly valuable "Learning how to structure training sessions "

S.M. Thermo Fisher Scientific, Train the Trainer

Which part of the course did you find particularly valuable "Lookups and Pivot tables but I feel as though I have learned lots from each unit we covered. "

L.W. County Durham Community Foundation, Excel Level 3

"Thoroughly enjoyed the course and everything about it. Location, content and of course the Trainer! Keep up the good work and I look forward to learning more through ITTS. Thankyou. "

P.A. Nissan, Access Essentials An Introduction to Database Design

Following this training what are you going to do differently "I can work differently and efficiently "

I.M. , Excel Level 3

"The trainer was very helpful. Took the time to explain things to individuals who needed it. "

A.B. Nicholsons Sealing Technologies, Excel Level 2

"Very pleased with the course, trainer ensured we all had understanding before moving on "

T. Westrock, VBA Essentials using Excel

Following this training what are you going to do differently "Build sheets with more quot;depthquot; now I have a better understanding of scope "

L.S. Intermarketing, Excel Level 2

Which part of the course did you find particularly valuable "RAFT, Quadrants and contextualising issues. Seeing other people also struggle with or wish to improve these areas "

S.R. J2 Research, Time Management