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Introduction to Supervisory Management



     

Course Type

Scheduled:

Date Location Duration Cost
18 Jun 2012 (Mon) Durham 1 £ 255
21 Aug 2012 (Tue) Durham 1 £ 255
30 Oct 2012 (Tue) Durham 1 £ 255
13 Dec 2012 (Thu) Middlesbrough 1 £ 255
All prices exclude VAT

Private:

This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice.
Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.

You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.

We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.

Please contact us to discuss this further on 0191 377 8377.

Course Overview

This course will benefit anyone who is a team leader, needs to fill a supervisory role or anyone who is in a first line management position. This intensive one-day course covers the main topics that a new supervisor needs to master.

Prerequisites

Course Content

Topics covered:

    Master the key skills of:
    Communicating
    Directing
    Motivating
    Controlling
    Team building
    Rate your assertiveness; learn how to make and refuse requests assertively
    Learn how to give and receive praise and criticism
    Analysing and appraising performance
    How to handle difficult people
    Disciplinary processes

Training Options

  • Scheduled public courses at one of our training venues
  • Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
  • Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • For further information please contact us on 0191 377 8377

What's Included

  • Telephone and email support
  • Relaxed refreshment area at our training venues
  • Lunch and refreshments when training is delivered at our training venue
  • Comprehensive course manual and exercises


Some common search terms include: Management training courses for Supervisors in Newcastle, Durham, Washington, Sunderland and Middlesbrough. Introduction to supervisory management training courses in North East England including Newcastle, North East, Darlington, Durham, Tyne and Wear, York, Washington, Gateshead, Leeds, Liverpool, South Shields, Bishop Auckland, Consett, Carlisle, London, Manchester, Middlesbrough, North Shields, Chester-le-Street, Northumberland, Scarborough, Sheffield, Sunderland.


"Trainer was excellent and very approachable"
L.C. CLRN - VBA Using Excel
"Excellent as always"
S.W. National Grid - PhotoShop Level 1
"The trainer was excellent, he listened to what we wanted to gain from the course and didn’t waste time trying to teach us things we would never use, he explained in simple terms..."
P.C. Northumbria Police - Excel Level 2
"Great, exactly what I wanted at a level I could understand"
P.A. Straughans - Access Level 1
"Having one-on-one training was unexpected but was a tremendous bonus. Could not fault the day"
D.R. UK Asset Resolution - PowerPoint Level 2
"This is my second course and I have enjoyed both and have another booked for February so I wouldn't change anything"
T.S. Bell Truck and Van - Excel 2007 / 2010 Level 2
"This is my third course and I have enjoyed them all"
T.S. Bell Truck and Van - PowerPoint Level 2
"Knowledge and professionalism of the trainer was excellent, questions encouraged and answered knowledgeably"
J.M. The Cyrenians - VBA using Excel
"I enjoyed the course and was pleased with the speed it progressed"
G.J. NCFE - HTML Level 1
"Very good way to teach. Nice mix of theory and practice"
K.F. Durham University - Access Level 2
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