Absence Management
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Please contact us to discuss private course dates and locations |
Course Overview
Absence of employees can cost organisations in terms of both salaries and lost business continuity. This one day absence management workshop provides an overview of the law, practical tips on managing absence and offers delegates the opportunity to enhance their management skills.
Prerequisites
- There are no prerequisites for this course
Objectives
Related Courses
Training Options
- Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
- Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
- For further information please contact us on 0191 377 8377
What's Included
- Relaxed refreshment area at our training venues
- Lunch and refreshments when training is delivered at our training venue
- Comprehensive course manual and exercises
Course Content
Introduction
Measuring, monitoring and benchmarking
Measuring absence
Costing absence
Benchmarking your organisation
The causes of absence
Single-factor explanations of absence
Integrated multiple-factor explanations of absence
The influence of personal characteristics on absence
The influence of the organisational context
The influence of external factors on absence
Absence control and attendance management policies
What sort of policies?
Policies to manage and discourage absence
The disciplinary and legal framework of absence management
The contract of employment
The statutory framework and the ACAS Code of Practice
Express contractual terms and absence management
The doctrine of 'frustration' and long term sickness absence
Long term sickness procedures
Procedures for dealing with persistent short-term absences
Return to work interviews
The environment
Structuring the interview
Building rapport
Questions
Active Listening
And finally, some dos and don'ts
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