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Business Writing Skills

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Date Location Duration Cost
19 Aug 2011 (Fri) Washington 1 £ 245

Please contact us to discuss private course dates and locations

Course Overview

Success in today's organisation is closely related to the ability to communicate ideas and messages effectively. Poorly written correspondence can have disastrous results for your organisation and waste valuable time and resources.

Prerequisites

Objectives

Training Options

  • Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
  • Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • For further information please contact us on 0191 377 8377

What's Included

  • Relaxed refreshment area at our training venues
  • Lunch and refreshments when training is delivered at our training venue
  • Comprehensive course manual and exercises

Course Content

Introduction

    Why do we need them?
    What's in it for me?

Setting the Objective

    Why set an objective?
    Setting the objective
    Write the right document

Discover your Audience

    Demographics
    Attitudes, values and interests
    Situation
    Gathering the information

Using Plain English

    Punctuation
    Abbreviations
    Vocabulary and spelling
    Word, sentence & paragraph lengths
    Phrasing and sentences
    Explain new ideas clearly
    Be politically correct
    Use everyday English
    General approach

Outlining

    Outline format rules

Making it look readable

    Spacing
    Margins
    Headings

Report Writing

    Why do we write reports?
    Collecting the information
    What to include?
    The structure

The Power of Persuasion

    The psychology
    Show you're on their side
    Lead them over to your side

Business documents

    Letters
    Memos
    Emails