Absence Management
Course Type
Private
:
| This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice. |
Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
Course Overview
High levels of employee absence can damage the reputation and productivity of an organsation.
This one day absence management workshop provides an overview of the law and covers practical tips on managing absence, enabling delegates to enhance their management skills.
Prerequisites
- There are no prerequisites for this course
Objectives
Course Content
Introduction
Measuring, monitoring and benchmarking
Measuring absence
Costing absence
Benchmarking your organisation
The causes of absence
Single-factor explanations of absence
Integrated multiple-factor explanations of absence
The influence of personal characteristics on absence
The influence of the organisational context
The influence of external factors on absence
Absence control and attendance management policies
What sort of policies?
Policies to manage and discourage absence
The disciplinary and legal framework of absence management
The contract of employment
The statutory framework and the ACAS Code of Practice
Express contractual terms and absence management
The doctrine of 'frustration' and long term sickness absence
Long term sickness procedures
Procedures for dealing with persistent short-term absences
Return to work interviews
The environment
Structuring the interview
Building rapport
Questions
Active Listening
And finally, some dos and don'ts
Training Options
- Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
- Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
- For further information please contact us on 0191 377 8377
What's Included
- Relaxed refreshment area at our training venues
- Lunch and refreshments when training is delivered at our training venue
- Comprehensive course manual and exercises
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