

| Date | Location | Duration | Cost |
| 02 Jul 2012 (Mon) | Sunderland | 2 | £ 595 |
| 02 Jul 2012 (Mon) | Sunderland | 2 | £ 595 |
| 03 Jul 2012 (Tue) | Sunderland | 2 | £ 595 |
| 03 Jul 2012 (Tue) | Sunderland | 2 | £ 595 |
| 03 Sep 2012 (Mon) 04 Sep 2012 (Tue) | Sunderland | 2 | £ 595 |
| 29 Oct 2012 (Mon) 30 Oct 2012 (Tue) | Sunderland | 2 | £ 595 |
| All prices exclude VAT | |||
| This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice. |
This highly interactive two-day training programme is designed for those who require a sound understanding of the techniques and principles of quality auditing. It covers the role of the internal auditor in the development and improvement of an effective quality management system. This course is registered with the International Register of Certificated Auditors (IRCA). The role of the internal quality auditor is changing. It is no longer enough that internal audits check legislative compliance and procedural conformance, but auditors now need to be aware that they play a key role in the development and improvement of working practices across an organisation. This IRCA registered course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 8 quality management principles that underpin them. Our course leaders have unrivalled quality management systems design and improvement experience, including ISO 9000, TQM and EFQM implementation. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.
This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Others who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business.
Delegates will be able to: