- Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile
- Assertiveness Skills
- Coaching and Mentoring
- Crystal Reports Level 2
- Customer Care Dealing with Difficult and Aggressive Behaviour
- Decision Making and Problem Solving
- Delegation - The Art of Effective Delegation
- HTML and CSS Introduction
- Leadership and Management Development Programme
- MapInfo SQL
- SQL Developing Databases on Microsoft SQL Server
- SQL Querying SQL Databases using T-SQL
- Team Day
- VBA Essentials using Microsoft Excel
- VBA using Word
- Excel Advanced Macros
- Scroll here for more courses
Course Overviews at a Glance
Personal Effectiveness and Communication Skills with Clarity 4D Personality Profile Course
Course Overview:
This one day, highly interactive, fun, yet practical event has been designed for delegates to learn more about themselves and the different styles of others, increasing personal effectiveness to support the achievement of business and personal goals.
The focus is on individuals becoming more self-aware and identifying how others impact on ourselves and how we impact on other people. Our ability to understand ourselves and others, increases our ability to become for personally effective and influential.
Personal effectiveness and communication skills are key to delivering in our job role, interacting with people, team working and developing teams and individuals. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.
Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.
Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing personal effectiveness and influence. The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development tool.
https://www.clarity4d.com/about
View CourseAssertiveness Skills Course
Course Overview:
Assertiveness is the quality of being self-assured and confident without being aggressive. Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves. This course focuses on understanding the difference between aggressive, passive and assertive behaviours to improve personal communication effectiveness.
View CourseCoaching and Mentoring Course
Course Overview:
Coaching and mentoring is a highly effective way of raising awareness and driving performance at all levels of an organisation. However, good coaches and mentors need training. To embed coaching capability across your organisation, you must first equip managers with the abilities and training they need to coach effectively.
View CourseCrystal Reports Level 2 Course
Course Overview:
Delegates will learn how to create advanced formulas in Crystal Reports, format Crystal reports based on calculation results (conditional formatting), use multiple sections, insert sub reports and access data from sources other than PC databases.
View CourseCustomer Care Dealing with Difficult and Aggressive Behaviour Course
Course Overview:
This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control. They will be able to identify triggers which may provoke an incident; understand the tactics for dealing with the situation and methods to deal with the aftermath.
View CourseDecision Making and Problem Solving Course
Course Overview:
Common problems are just that - all too common. Often they require a standardised language and approach to problem solving across an entire organisation. This course assists organisations in developing a standardised, yet flexible problem solving process that integrates easily into any current organisational format.
View CourseDelegation - The Art of Effective Delegation Course
Course Overview:
Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation is just to do it yourself – right? You think it will be quicker after all you're likely to do a much better and quicker job and you simply haven’t got the time to show someone else.
Wrong - lack of delegation will lead to you slowly drowning in work. Tasks will become half-finished or poorly executed and you will end up with a disgruntled and demotivated team who are crying out to take on more responsibility.
This one-day course will give you the confidence to let go of tasks without losing control and give you the skills to use delegation as a motivational tool to increase performance. Understand your own management styles to develop the potential of your staff, yourself and ultimately your organisation.
The course will be participatory and will include self-analysis tools, case studies and group work.
View CourseHTML and CSS Introduction Course
Course Overview:
HTML & CSS are the fundamental building blocks of the web. This course is designed to provide delegates with the fundamental knowledge and skills necessary to build simple web pages. It further serves to provide a platform for further learning both in HTML and CSS, and JavaScript.
Delegates will learn how to build simple web pages that incorporate text elements, hyperlinks, images, tables and (simple) forms. Delegates will also learn about CSS and how to apply basic styling to HTML elements.
Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered.
Course Notes:
There is an overlap between the content of this 1 day Introduction to HTML & CSS course and the content on the suggested follow-on 3 day Modern, Responsive Websites with HTML & CSS course.
You may wish to review the content of the Modern, Responsive Websites with HTML & CSS course and if more suitable to your training needs attend this course rather than the 1 day Introduction to HTML & CSS course.
View CourseLeadership and Management Development Programme Course
Course Overview:
This modular programme is designed to further develop the skills of managers and potential managers. Building leadership capabilities across this level should not only strengthen individual skills but also facilitate the transfer of best practice across the organisation.
Between each workshop delegates will be given work assignments to reinforce and embed the skills learned at each workshop. Recognising the busy nature of the delegates role, the design of these assignments will be thought provoking and practical rather than time consuming.
Each module comes with its own set of support notes for delegates to put into a ring-binder, which then builds up into a comprehensive management reference book.
This highly interactive and practical programme will give delegates an opportunity to learn more about themselves and the different working styles of others to increase individual and team effectiveness. They will be working as individuals, in pairs or small groups, engaging with each other to explore the different approaches. Building a team successfully requires awareness and understanding of the needs for a balanced team. This programme has been designed to give delegates both insight and time to explore their personal preferences, highlighting the benefits of getting the correct balance between both managing the task and leading the team.
CLARITY 4D PROFILES
As an optional extra, each delegate will receive either an 11 page Clarity4D Personal Profile or a 20 page Team Profile (recommended). The Profile provides delegates with information on their personality type as an aid to understand more about self and others, which can then be used to identify strategies for enhancing interpersonal relationships and improving communications within the team.
The Profile includes sections on:
Personal style and interacting with others
Personal strengths and areas of hidden potential
Value to the Team
Effective Communication
The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions. Delegates may then go on to use it as a personal development coaching tool.
View CourseMapInfo SQL Course
Course Overview:
We offer MapInfo training on a private course basis only. This course is not available as a public scheduled event.
The one-day SQL course is designed for users with a good knowledge of MapInfo, but who have difficulty getting to grips with query building and the management and use of queries.
It’s for those using any version of MapInfo Pro and is run as a hands-on session. Training notes are provided for back-up and revision purposes.
The course’s aim is to give the user the ability to use SQL within MapInfo and allow them to textually and spatially analyse data.
View CourseSQL Developing Databases on Microsoft SQL Server Course
Course Overview:
This three-day instructor-led course provides students who wish to develop and maintain SQL Server databases Additionally, it will be of use to individuals who administer applications that deliver content from SQL Server databases.
View CourseSQL Querying SQL Databases using T-SQL Course
Course Overview:
This course will provide you with the basic knowledge and skills to create queries using Transact-SQL. It will teach you how to select, filter and sort data from multiple tables and how to use views and stored procedures.
View CourseTeam Day Course
Course Overview:
The purpose of this highly interactive, practical and fun team development event is for team members to learn more about themselves and the different working styles of others.
Personal effectiveness and communication skills influence both style and behaviour, which has important implications for the development and performance of teams. Further development in these skills will have an impact on many areas of day-to-day work e.g. meetings, problem solving; time-management; decision-making and all aspects of communication.
Delegates will have an opportunity to focus on their own personal effectiveness and style and through this, further develop their interpersonal skills.
Each delegate will receive a personal profile, which provides them with information on their personality type, as an aid to understand more about self and others. This will then be used to identify strategies for enhancing working relationships to maximise team performance.
The Profile will be used as a working document throughout the programme as a basis for self-analysis and group discussions.
View CourseVBA Essentials using Microsoft Excel Course
Course Overview:
This course is aimed at those people who find they have reached their limit with the menu items of Excel and need to modify Excel to be better suited to their environment, by creating their own functions and procedures.
View CourseVBA using Word Course
Course Overview:
This course is designed to help experienced Word users automate common tasks and create end user systems. The user does not have to be a programmer to benefit from this course but any programming experience will be of value
View CourseExcel Advanced Macros Course
Course Overview:
This course is designed to introduce you to the Macro environment of Excel, it will provide you with the confidence to record macros in Excel and then be able to gain a better understanding of the code and make changes to it.
We even teach you some commands that cannot be recorded, such as how to show a message to the person who runs the macro.
It will not turn you into a fully-fledged programmer, but you will feel more confident in the Visual Basic Editor, and thus be able to explore more aspects of programming in Excel.
For example, if you record a macro before the course and you make a mistake in the recording, you invariably have to start the recording again. After this course you will be able to step through the code, decide what you wish to keep and what you wish to get rid of, then record an extra part and add it to the code you kept thus running all the code at once.
Important Note : An Excel Macro is created from lines of code of Visual Basic for Applications. These lines of code are stored in a collection called a 'Macro' or a 'Procedure'. It all depends on which angle you are coming from. If you're a programmer, you call these lines of code a Procedure; if you are an advanced user of Excel you call these lines of code a Macro.
View CoursePersonal Development Courses
We provide Personal Development courses , our Personal Development Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which Personal Development Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.
Private Courses
Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.
Public Scheduled Courses
Scheduled Courses, easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend. If a public scheduled course is not available for Personal Development , we can provide private, onsite or virtual courses for you . One way or another, contact us to let us know how we can help or to book your courses.