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Delegating Effectively



     

Course Type

Scheduled:

Date Location Duration Cost
24 May 2012 (Thu) Blyth 1 £ 255
All prices exclude VAT

Private:

This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice.
Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.

You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.

We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.

Please contact us to discuss this further on 0191 377 8377.

Course Overview

When used properly, delegation is an effective way of managing personal time and developing staff responsibility and ability. This course teaches delegates when and how to delegate, including when it involves challenging tasks, and the responsibility for achieving those tasks.

Prerequisites

Objectives

Course Content

Introduction

    What is delegation?

Why delegate?

    Advantages of delegation
    Delegation and staff development
    Team development
    Motivation
    Degrees of delegation

Barriers to delegation

    What are they?
    How to overcome them

Golden rules of delegation

    Delegation not abdication
    Activities to delegate
    What cannot be delegated
    When and when not to delegate
    Giving clear instructions
    The most time saving phrase

People, people, people

    Selecting the right staff
    Coaching and mentoring staff
    Developing staff responsibility

Practical delegation

    Planning and controlling work
    Minimising the risk
    Whose got the authority?
    Monitoring progress

Giving and receiving feedback

    Useful feedback is detailed
    Planning effective feedback
    Steps for giving feedback
    Feedback and communication styles
    Difficult feedback situations

The management of time

    Time planning and delegation
    Strategies to minimise misuse of time
    Establishing good time practices

Training Options

  • Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
  • Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • For further information please contact us on 0191 377 8377

What's Included

  • Relaxed refreshment area at our training venues
  • Lunch and refreshments when training is delivered at our training venue
  • Comprehensive course manual and exercises


How to Delegate Effectively. Delegation training courses in North East England, Durham, Washington and Newcastle


"Trainer was excellent and very approachable"
L.C. CLRN - VBA Using Excel
"Excellent as always"
S.W. National Grid - PhotoShop Level 1
"The trainer was excellent, he listened to what we wanted to gain from the course and didn’t waste time trying to teach us things we would never use, he explained in simple terms..."
P.C. Northumbria Police - Excel Level 2
"Great, exactly what I wanted at a level I could understand"
P.A. Straughans - Access Level 1
"Having one-on-one training was unexpected but was a tremendous bonus. Could not fault the day"
D.R. UK Asset Resolution - PowerPoint Level 2
"This is my second course and I have enjoyed both and have another booked for February so I wouldn't change anything"
T.S. Bell Truck and Van - Excel 2007 / 2010 Level 2
"This is my third course and I have enjoyed them all"
T.S. Bell Truck and Van - PowerPoint Level 2
"Knowledge and professionalism of the trainer was excellent, questions encouraged and answered knowledgeably"
J.M. The Cyrenians - VBA using Excel
"I enjoyed the course and was pleased with the speed it progressed"
G.J. NCFE - HTML Level 1
"Very good way to teach. Nice mix of theory and practice"
K.F. Durham University - Access Level 2
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