Developing and Implementing a Business Plan
Course Type
Private
: | This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice. |
Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
Course Overview
This intensive one day course prepares managers for developing highly effective business plans with confidence and covers how to successfully implement the necessary changes.
Prerequisites
- No previous knowledge is required
Objectives
- Identify the key stages in planning, design, implement and evaluate a successful business plan which relates to the organisation's objectives.
Delegates will be able to:
Course Content
The planning process
- Who should be involved?
Time dimension and dynamics
Gap analysis
Planning activities and priorities
Resources needed
Time and workload management
- Co-ordinating staff
Delegation
Personal management
Measuring effectiveness
Managing the communication and change
- Carrying out a stakeholder analysis
Developing a communication strategy
Creating a communication plan
Understanding the change
Managing change using facilitation
Internal communications
- The role of internal communications
The message
Different approaches
Evaluating its effectiveness
Customer care
- Evaluating its importance
The customer-led approach
First impressions count
Communicating positively
Front line complaint handling
Performance management
- The benefits
Setting objectives and clear expectations
Setting goals for staff and self
Reviewing and improving performance
A personal action plan
Developing and motivating individuals
- Link between motivation and performance
Identifying and filling skills gaps
Identifying possible development solutions
When to use coaching and mentoring
Providing support and feedback
Training Options
- Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
- Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
- For further information please contact us on 0191 377 8377
What's Included
- Relaxed refreshment area at our training venues
- Lunch and refreshments when training is delivered at our training venue
- Comprehensive course manual and exercises
Developing a successful business with effective business plans. Training courses in North East England, Durham, Washington, Newcastle
"Trainer was excellent and very approachable"
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